Hopeful Hearts Counseling Services, LLC

20600 Eureka, Suite 200 L
Taylor, Michigan, US

Available By

  • In-Person Icon In-Person
  • Phone Icon Phone

Practice Specialties

  • Anger Management
  • Child Play Therapy
  • Couples Counseling
  • Empty Nest Anxiety and Depression
  • Life Coaching
  • Marriage Counseling
  • Premarital Counseling
  • Teen Christian Counseling


The goal at Hopeful Hearts Counseling Services is to help clients gain understanding into their own feelings and behaviors, as well as how to cope with emotional pain and anxiety. Identifying obstacles in life’s journey and “our reactions to those obstacles” is crucial to bring about awareness of behavioral patterns and the desired change we are hoping for. Our goal is to walk that journey with you and help you discover what those challenges are. Together, we will develop a creative roadmap of attainable goals to improve the quality of your life and your relationships.

We are equipped to help you with both psychological and spiritual issues. Sometimes our worst enemy comes from spiritual battles which trigger fear, uncertainty and lack of self-worth. At Hopeful Hearts, we can provide Biblical counsel (non-denominational) that will help individuals overcome difficult trials and temptations while promoting a deeper understanding to many issues that bind us from the freedom to enjoy life.

Together we will search for answers and unlock creative solutions so that each day brings hope, possibility, self-worth and purpose. We will create a "toolbox" to encourage emotional, physical and spiritual solutions that will assist you in continued progress and self-care.

Helping those who are hurting is a way to give hope to the heart, because that is the place where healing begins.

Therapists on Staff

Nichole Otter, Therapist
Laurie Ann Palmer, Mgr/Therapist
Nichole Otter, Therapist

Nichole Otter, Therapist

Nichole earned her Masters Degree in Counseling from Eastern Michigan University. She has worked in the school system for over 20 years with adolescents facing behavioral and emotional challenges. She specializes in working with pre-teens to adults who are struggling with anxiety, depression, grief, anger management and relationship issues. Nichole believes in a deep connection that binds the person with their spiritual beliefs, building confidence and inner peace. Nichole uses evidence-based therapies such as Cognitive Behavioral, EFIT, Mindfulness, Psychodynamic, and Humanistic.

Those who look to him are radiant; their faces are never covered with shame. Psalm 34:5
Laurie Ann Palmer, Mgr/Therapist

Laurie Ann Palmer, Mgr/Therapist

As a Counselor/Therapist, Laurie has worked with individuals struggling with anxiety, depression, substance abuse, grief, anger management, and relationship issues. She received a Masters Degree in Counseling/Psychology from Moody Theological Seminary and opened Hopeful Hearts Counseling Services in 2019 to serve the Downriver community. Laurie specializes in marriage counseling, relationship-building and emotional awareness. Discovering behavioral patterns and negative barriers, whether existential or emotional, is paramount to finding restoration and peace. Laurie believes that building healthy and productive relationships is crucial to the emotional well-being of the individual. She uses evidence-based therapies combined with Biblical concepts to help people find clarity, healing and hope.

Here on earth you will have many trials and sorrows, but take Heart, I have overcome the world. John 16:33

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